FAQs
If you do not find what you are looking for in the Frequently Asked section, feel free to reach out to us via our Contact Us Page!
Yes, you can will get a tracking number to track your order. Once your order has been shipped, you will receive your tracking number via email. You can use this tracking number to monitor the progress of your shipment. If you have any issues with tracking your order, please don't hesitate to contact our customer service team for assistance.
Orders typically take 1-3 business days to ship. Please note that during busy periods, such as holidays or sales, processing times may be slightly longer. Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
Yes, we offer e-gift cards for purchase on our website. You can select the amount and purchase the gift card for yourself or for someone else. The gift card will be delivered electronically via email and can be redeemed on our website for any product.
Yes, we do! By signing up for our newsletter, you'll be the first to know about our exclusive sales and discounts. We often offer special promotions and discounts to our subscribers as a way to say thank you for your continued support. To sign up, simply enter your email address at the bottom of the page and click "subscribe."
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Yes, our fabrics are made from recycled plastic fish nets and are GRS certified!
We accept several payment methods, including credit and debit cards such as Visa, Mastercard, Google Pay, Apple Pay, and PayPal. We currently do not accept American Express.
Yes, we are a Canadian brand that originally began in Toronto, Ontario. We ensure ethical manufacturing for our products and utilize high quality, sustainable fabrics certified by the Global Recycle Standard (GRS).
Yes, we ship internationally. Shipping rates are calculated at check-out.
If you're in between sizes, we recommend sizing up for a more comfortable fit. However, we also suggest referring to our size chart for specific measurements to ensure the best fit possible. Our size chart can be found on each product page to help you find your perfect fit. Please note that we cannot guarantee a perfect fit, but we strive to provide the most accurate sizing information possible.
Yes, you can exchange an item for a different size or color, based on availability. Please contact our customer service team within 14 days of receiving your order to initiate an exchange. Please note that shipping costs for returning the item will not be covered by us. Once we receive the item in its original condition, we will ship out the replacement item free of charge.
With proper care, your Muna swimwear should last you for multiple swim seasons. Our swimsuits are designed with high-quality materials and construction techniques to ensure durability and longevity. However, how long a swimsuit lasts can also depend on how frequently it is used and how it is cared for. To extend the life of your swimsuit, we recommend following the care instructions provided with your purchase, including hand-washing in cool water as well as avoiding a dryer, and letting your swimsuit air dry instead.